Frequently Asked Questions
What is a mobile notary?
A mobile notary is a commissioned notary public who travels to your location—be it your home, office, hospital, or any other agreed-upon place—to perform notarial acts.
Which areas do you serve?
Instasign Solutions operates throughout Dallas, Texas, and the surrounding DFW metroplex. Generally, within 30 mile radius of Dallas, Texas.
What types of documents can you notarize?
We can notarize a variety of documents, including real estate forms, wills, powers of attorney, affidavits, loan documents, and more.
Are there documents you cannot notarize?
Yes. We cannot notarize vital records like birth or death certificates, documents with incomplete information, or those where the signer isn’t present.
What identification is required for notarization?
Acceptable IDs include unexpired government-issued photo IDs such as driver’s licenses, state IDs, U.S. passports, military IDs, and resident alien cards.
What if I don’t have valid identification?
I cannot notarize documents unless personally know to me for GNW (general notary work), otherwise signing services will require the proper identification to proceed with the loan signing process.
Can you notarize documents in hospitals or nursing homes?
Absolutely. We provide services in hospitals, nursing homes, and assisted living facilities, ensuring the signer is mentally competent and willing.
Do you offer after-hours or weekend services?
Yes, we offer flexible scheduling, including evenings, weekends, and holidays, to accommodate your needs.
How much do your services cost?
List of every services & Pricing:
Commercial transactions $250-300
Sales & purchase transactions $150-200
HELOC $250-300
Reverse mortgages $250-300
Refinance loans $150-200
Are there extra charges for urgent or same-day appointments?
Urgent or same-day services may incur additional fees, which will be communicated upfront during scheduling.
Can you notarize documents remotely?
Yes, we offer Remote Online Notarization (RON) services, allowing you to have documents notarized via a secure video conference.
What is Remote Online Notarization (RON)?
RON is a process where documents are notarized electronically using audio-visual technology, eliminating the need for in-person meetings.
How do I prepare for a notarization appointment?
Ensure your documents are complete (except for signatures), have valid ID(s) ready, and, if required, arrange for any necessary witnesses to be present.
Can you provide witnesses if needed?
We can provide witness(es) for an additional fee. If your document requires one, please arrange for an uninvolved party to be present during the notarization.
Do I need to sign the document in your presence?
Yes. The notary must witness your signature to complete the notarization process legally.
What payment methods do you accept?
We accept various payment methods, including cash, credit/debit cards, and electronic payments (Zelle, cash app etc.) Payment is due at the time of service.
Can you notarize documents in languages other than English?
No.
Do you keep copies of the documents you notarize?
No, we do not retain copies of your documents, ensuring your privacy and confidentiality
How do I schedule an appointment?
You can schedule an appointment by contacting us via phone, email, or through our website’s contact form. (Or via notary signing platforms, like notaryGo, notary live, etc.)
Frequently Asked Questions
What is a mobile notary?
A mobile notary is a commissioned notary public who travels to your location—be it your home, office, hospital, or any other agreed-upon place—to perform notarial acts.
Which areas do you serve?
Instasign Solutions operates throughout Dallas, Texas, and the surrounding DFW metroplex. Generally, within 30 mile radius of Dallas, Texas.
What types of documents can you notarize?
We can notarize a variety of documents, including real estate forms, wills, powers of attorney, affidavits, loan documents, and more.
Are there documents you cannot notarize?
Yes. We cannot notarize vital records like birth or death certificates, documents with incomplete information, or those where the signer isn’t present.
What identification is required for notarization?
Acceptable IDs include unexpired government-issued photo IDs such as driver’s licenses, state IDs, U.S. passports, military IDs, and resident alien cards.
What if I don’t have valid identification?
I cannot notarize documents unless personally know to me for GNW (general notary work), otherwise signing services will require the proper identification to proceed with the loan signing process.
Can you notarize documents in hospitals or nursing homes?
Absolutely. We provide services in hospitals, nursing homes, and assisted living facilities, ensuring the signer is mentally competent and willing.
Do you offer after-hours or weekend services?
Yes, we offer flexible scheduling, including evenings, weekends, and holidays, to accommodate your needs.
How much do your services cost?
List of every services & Pricing:
Commercial transactions $250-300
Sales & purchase transactions $150-200
HELOC $250-300
Reverse mortgages $250-300
Refinance loans $150-200
Are there extra charges for urgent or same-day appointments?
Urgent or same-day services may incur additional fees, which will be communicated upfront during scheduling.
Can you notarize documents remotely?
Yes, we offer Remote Online Notarization (RON) services, allowing you to have documents notarized via a secure video conference.
What is Remote Online Notarization (RON)?
RON is a process where documents are notarized electronically using audio-visual technology, eliminating the need for in-person meetings.
How do I prepare for a notarization appointment?
Ensure your documents are complete (except for signatures), have valid ID(s) ready, and, if required, arrange for any necessary witnesses to be present.
Can you provide witnesses if needed?
We can provide witness(es) for an additional fee. If your document requires one, please arrange for an uninvolved party to be present during the notarization.
Do I need to sign the document in your presence?
Yes. The notary must witness your signature to complete the notarization process legally.
What payment methods do you accept?
We accept various payment methods, including cash, credit/debit cards, and electronic payments (Zelle, cash app etc.) Payment is due at the time of service.
Can you notarize documents in languages other than English?
No.
Do you keep copies of the documents you notarize?
No, we do not retain copies of your documents, ensuring your privacy and confidentiality
How do I schedule an appointment?
You can schedule an appointment by contacting us via phone, email, or through our website’s contact form. (Or via notary signing platforms, like notaryGo, notary live, etc.)
